CRM and Social Sites
Networking is all about getting out there and making a connection. That’s the first step into making a sale, and I’m always surprised at how quickly some of the open source applications are starting to incorporate that into their interfaces.
For example, SugarCRM now allows you to tie your LinkedIn account, so that a roll over on an account name will list any people you know there. What better way to get an in to sell an account? Of course, other software packages add in that ability, like Microsoft Dynamics. But that requires Microsoft Server, Microsoft SQL Server, Microsoft Exchange and Microsoft add-ons. Why get locked into a single provider when open source gives you unheard of flexibility, capabilities and freedom.